Privacy Policy

2.1 Information You Provide

• Account Information: Name, email, company details, payment information
• Profile Data: Job title, industry, preferences, settings
• Content Data: Leads, contacts, email templates, campaign data
• Communication Data: Messages, support requests, feedback

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, device identifiers
• Log Data: Access times, error logs, performance data
• Cookies and Tracking: See our Cookie Policy below

2.3 Information from Third Parties

• Integrations: Data from connected services (CRM, email platforms)
• Public Sources: Publicly available business information for lead research
• Partners: Information from business partners and data providers

3.1 Service Provision

• Provide and maintain our platform
• Process transactions and manage accounts
• Customize user experience
• Generate AI-powered insights and recommendations

3.2 Communication

• Send service-related notifications
• Provide customer support
• Send marketing communications (with consent)
• Conduct surveys and gather feedback

3.3 Improvement and Analytics

• Analyze usage patterns and trends
• Improve our AI algorithms and features
• Develop new products and services
• Ensure security and fraud prevention

3.4 Legal and Business

• Comply with legal obligations
• Protect our rights and interests
• Facilitate business transfers
• Enforce our Terms of Service

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery services
• Cloud hosting and infrastructure
• Analytics and monitoring
• Customer support tools

5.3 Affiliates

We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.

5.4 Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred.

5.5 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

5.6 With Your Consent

We may share information for other purposes with your explicit consent.

5.7 Important Note on Data Sharing

We do not share data with third parties for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data is not being shared with third parties.

6.1 Security Measures

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Incident response procedures

6.2 Data Retention

• We retain data as long as necessary for service provision
• Account data is deleted within 30 days of account closure
• Some data may be retained longer for legal compliance

7.1 Access and Portability

• Request access to your personal data
• Receive data in a portable format

7.2 Correction and Deletion

• Correct inaccurate information
• Request deletion of your data

7.3 Processing Controls

• Object to processing for direct marketing
• Restrict processing in certain circumstances
• Withdraw consent where applicable

7.4 Account Settings

• Update preferences and settings
• Control communication preferences
• Manage connected integrations

8.1 Cookie Types

• Essential: Required for service functionality
• Analytics: Help us understand usage patterns
• Functional: Remember your preferences
• Marketing: Deliver relevant advertisements

8.2 Cookie Controls

• Manage cookie preferences in your browser
• Opt out of non-essential cookies
• Third-party cookie policies apply for integrated services

9.1 Global Operations

We may transfer data internationally to provide our global service.

9.2 Safeguards

• Standard contractual clauses
• Adequacy decisions
• Appropriate safeguards as required by law